{"id":28071,"date":"2021-06-22T13:00:02","date_gmt":"2021-06-22T11:00:02","guid":{"rendered":"https:\/\/www.sms77.io\/?post_type=docs&#038;p=28071"},"modified":"2021-12-10T11:00:33","modified_gmt":"2021-12-10T10:00:33","slug":"live-helper-chat","status":"publish","type":"docs","link":"https:\/\/www.seven.io\/en\/docs\/third-party-solutions\/live-helper-chat\/","title":{"rendered":"Live Helper Chat"},"content":{"rendered":"<p><script async defer src=\"https:\/\/buttons.github.io\/buttons.js\"><\/script><br \/>\n<span id='github_buttons' style='display: flex'><br \/>\n<a class=\"github-button\" href=\"https:\/\/github.com\/sms77io\/LiveHelperChat\" data-icon=\"octicon-star\" aria-label=\"Star sms77io\/LiveHelperChat on GitHub\" rel=\"noopener\"><\/a><br \/>\n<a class=\"github-button\" href=\"https:\/\/github.com\/sms77io\/LiveHelperChat\/fork\" data-icon=\"octicon-repo-forked\" aria-label=\"Fork sms77io\/LiveHelperChat on GitHub\" rel=\"noopener\"><\/a><br \/>\n<a class=\"github-button\" href=\"https:\/\/github.com\/sms77io\/LiveHelperChat\/subscription\" data-icon=\"octicon-eye\" aria-label=\"Watch sms77io\/LiveHelperChat on GitHub\" rel=\"noopener\"><\/a><br \/>\n<\/span><br \/>\n<script>\nconst fragment = document.createDocumentFragment();\nfragment.appendChild(document.getElementById('github_buttons'));\nconst dest = document.querySelector(\"article > header.entry-header\");\ndest.style.display = 'flex';\ndest.style['justify-content'] = 'space-between';\ndest.style['margin-right'] = '20px';\ndest.style['margin-bottom'] = '-100px';\ndest.appendChild(fragment);\n<\/script><\/p>\n<h3>Documentation for the sms77 extension for Live Helper Chat<\/h3>\n<p><a href=\"https:\/\/staging.seven.io\/en\/solutions\/integrations\/live-helper-chat\/\" rel=\"noopener\">Live Helper Chat<\/a> is a live support chat software.<\/p>\n<p><a href=\"https:\/\/github.com\/sms77io\/LiveHelperChat\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">Find the Live Helper Chat extension of sms77 on GitHub<\/a><\/p>\n<h3>Function<\/h3>\n<p>Sending and receiving SMS in Live Helper Chat.<br \/>\nFor more options see point <em><strong>Events<\/strong><\/em>.<\/p>\n<h3>Installation<\/h3>\n<ol>\n<li>Unpack the archive into the <code>extension<\/code> folder<\/li>\n<li>Install dependencies: <code>cd sms77 &amp;&amp; composer update<\/code><\/li>\n<li>Copy <code>extension\/sms77\/settings.ini.default.php<\/code> to <code>extension\/sms77\/settings.ini.php<\/code><\/li>\n<li>Create SQL structure<br \/>\nexecute in console <code>php cron.php -s site_admin -e sms77 -c cron\/update_structure<\/code><br \/>\nor load SQL file<\/li>\n<li>Add extension in <code>settings\/settings.ini.php: 'extensions' =&gt; ['sms77'],<\/code><\/li>\n<li>Clean cache via Home-&gt;System configuration-&gt;Clean cache<\/li>\n<li>The module is now accessible under <code>Modules<\/code> in the left panel<\/li>\n<li>Add a phone from the Live Helper Chat Backoffice: <a ref=\"magnificPopup\" href=\"https:\/\/rawcdn.githack.com\/sms77io\/LiveHelperChat\/bcb1f294e52368930cc390dabf59983b5d8316d6\/doc\/screenshots\/edit_phone.png\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">view screenshot<\/a><\/li>\n<li>Go to your Sms77 dashboard to <a href=\"https:\/\/app.sms77.io\/developer\" rel=\"noopener\">create a webhook<\/a><\/li>\n<\/ol>\n<p>A callback URL will be displayed as soon as you register a phone in the backoffice. It can be used for incoming messages.<\/p>\n<h3>Events<\/h3>\n<p>chat.chat_started<br \/>\nchat.messages_added_passive<br \/>\nchat.nodjshelper_notify_delay<br \/>\nchat.restart_chat<br \/>\nchat.unread_chat<br \/>\nchat.web_add_msg_admin<br \/>\nsms77.process_callback<br \/>\nsms77.send_sms_user<br \/>\nsms77.sms_received<br \/>\nsms77.sms_send_to_user<br \/>\ntelegram.get_signature<\/p>\n<h3>Support<\/h3>\n<p>Do you have any questions about installing and using our extension?<br \/>\nDo you have suggestions for improving our documentation for the sms77 extension for Live Helper Chat?<br \/>\nWe are looking forward to <a href=\"mailto:support@sms77.io\">your message<\/a>.<\/p>\n","protected":false},"featured_media":0,"parent":17826,"menu_order":29,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-28071","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs\/28071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/comments?post=28071"}],"version-history":[{"count":9,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs\/28071\/revisions"}],"predecessor-version":[{"id":29154,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs\/28071\/revisions\/29154"}],"up":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs\/17826"}],"next":[{"title":"Magento 2","link":"https:\/\/www.seven.io\/en\/docs\/third-party-solutions\/magento-2\/","href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs\/17945"}],"prev":[{"title":"Integromat","link":"https:\/\/www.seven.io\/en\/docs\/third-party-solutions\/integromat\/","href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/docs\/17819"}],"wp:attachment":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media?parent=28071"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/doc_tag?post=28071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}