{"id":30666,"date":"2021-09-24T10:42:45","date_gmt":"2021-09-24T08:42:45","guid":{"rendered":"https:\/\/www.sms77.io\/docs\/third-party-solutions\/zoho-crm\/"},"modified":"2021-12-10T11:00:37","modified_gmt":"2021-12-10T10:00:37","slug":"zoho-crm","status":"publish","type":"docs","link":"https:\/\/www.seven.io\/en\/docs\/third-party-solutions\/zoho-crm\/","title":{"rendered":"Zoho CRM"},"content":{"rendered":"

Sending SMS in Zoho CRM<\/h2>\n

In this documentation we explain in a step-by-step guide how to send SMS from Zoho CRM via sms77. The setup does not require any programming knowledge and takes only a few minutes.<\/p>\n

Step 1: Create a workflow rule<\/h3>\n

The first thing we need to do is create a new workflow rule. A workflow is a sequence of actions after a pre-determined event has been triggered. After logging into Zoho CRM, we navigate to Settings -> Automation -> Workflow Rule<\/i>. By clicking on the blue button labeled Create Rule<\/b>, the screen shown here will open:<\/p>\n

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Step 2: Describe a workflow rule<\/h3>\n

Zoho CRM offers a variety of different modules, depending on the license used and\/or assigned user rights. All modules trigger events, after which we can send SMS. In this example, we will limit ourselves to sending when contacts are created. However, sending on other events is very similar. If you are unsure we are there for you anytime via mail<\/a>.<\/p>\n

Module<\/h4>\n

The following modules are available as of today, September the 24th of 2021:<\/p>\n