{"id":22131,"date":"2020-11-27T14:27:45","date_gmt":"2020-11-27T13:27:45","guid":{"rendered":"https:\/\/www.sms77.io\/?page_id=22131"},"modified":"2024-03-28T11:03:24","modified_gmt":"2024-03-28T10:03:24","slug":"zammad","status":"publish","type":"page","link":"https:\/\/www.seven.io\/en\/solutions\/integrations\/zammad\/","title":{"rendered":"Zammad"},"content":{"rendered":"

Zammad is a helpdesk-, and support system which was released in 2016. Zammad means “together” in Bavarian and collaboration is also the core element of the software. The system helps your customer service department to solve customer issues together with them. In addition, the helpdesk system is an open source project and as such has received several awards. You can use the software as a hosted version<\/a> or host it yourself. Costs vary depending on the type of hosting, the kinds of features and the number of users.<\/strong><\/p>\n<\/div><\/div>

Get our Zammad plugin<\/span><\/a><\/div><\/div><\/div><\/div>
<\/iframe><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"400\" height=\"248\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-400x248.png\" class=\"attachment-us_400_0 size-us_400_0\" alt=\"Screenshot des Dashboards von Zammad\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-400x248.png 400w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-300x186.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-1024x634.png 1024w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-250x155.png 250w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-600x372.png 600w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-768x476.png 768w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard-200x124.png 200w, https:\/\/www.seven.io\/wp-content\/uploads\/zammad_dashboard.png 2000w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/div><\/div><div class=\"w-separator size_custom\" style=\"height:10px\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><em>Your helpdesk’s dashboard, picture by Zammad<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>The seven plugin for Zammad<\/h3>\n<p>The helpdesk takes care of support, we take care of communication. Use our plugin to send SMS easily and uncomplicated right from your application. If you have connected our API, you can make use of SMS for two different purposes:<\/p>\n<ul>\n<li>You can use SMS for communication between customers and support and<\/li>\n<li>You can automatically send SMS notifications to your employees when a specified event occurs<\/li>\n<\/ul>\n<p>Benefit from the fast opening rate of SMS and offer your customers a special service. <a href=\"https:\/\/app.seven.io\/signup\" rel=\"noopener\">Sign up now<\/a> and try for yourself!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#f4f4f4\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\" data-custom-vc-row=\"\" data-vc=\"8.6.1\" data-is_old_vc=\"\" data-theme-support=\"disable\" data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\" ><\/div><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-actionbox us_custom_e47d7875 color_light controls_right\"><div class=\"w-actionbox-text\"><div class=\"w-actionbox-description\"><p>You need help with the installation or the setup of the functions?<br \/>\nPlease find more information on our GitHub page.<\/p>\n<\/div><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_5\" target=\"_blank\" href=\"https:\/\/github.com\/seven-io\/zammad\" rel=\"noopener\"><span class=\"w-btn-label\">Visit GitHub<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#ffffff\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\" data-custom-vc-row=\"\" data-vc=\"8.6.1\" data-is_old_vc=\"\" data-theme-support=\"disable\" data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\" ><\/div>\n","protected":false},"excerpt":{"rendered":"Zammad is a helpdesk-, and support system which was released in 2016. Zammad means “together” in Bavarian and collaboration is also the core element of the software. The system helps your customer service department to solve customer issues together with them. In addition, the helpdesk system is an open source project and as such has...","protected":false},"author":1,"featured_media":21324,"parent":22688,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-22131","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/22131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/comments?post=22131"}],"version-history":[{"count":18,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/22131\/revisions"}],"predecessor-version":[{"id":92448,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/22131\/revisions\/92448"}],"up":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/22688"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media\/21324"}],"wp:attachment":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media?parent=22131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}