{"id":81104,"date":"2022-02-02T06:58:48","date_gmt":"2022-02-02T05:58:48","guid":{"rendered":"https:\/\/www.sms77.io\/?page_id=81104"},"modified":"2023-02-21T13:52:15","modified_gmt":"2023-02-21T12:52:15","slug":"freescout","status":"publish","type":"page","link":"https:\/\/www.seven.io\/en\/solutions\/integrations\/freescout\/","title":{"rendered":"FreeScout"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>FreeScout is an open source help desk and additionally offers a shared inbox for processing customer requests. Unlike many other paid support systems FreeScout is available in a freemium model, which means: The basic version is available for free and paid modules can be purchased to extend the range of functions. There are also free community modules, such as our SMS module.<\/strong><\/p>\n<p><strong>If you integrate our <a href=\"https:\/\/github.com\/seven-io\/FreeScout\" target=\"_blank\" rel=\"noopener\">free SMS module<\/a>, you can easily send SMS from FreeScout.<\/strong><\/p>\n<\/div><\/div><div class=\"w-btn-wrapper align_none\"><a class=\"w-btn us-btn-style_1 no-border\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/github.com\/seven-io\/FreeScout\"><span class=\"w-btn-label\">Our SMS module for FreeScout<\/span><\/a><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-300x300.png\" class=\"attachment-us_300_0 size-us_300_0\" alt=\"FreeScout Logo\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-300x300.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-150x150.png 150w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-350x350.png 350w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-250x250.png 250w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-400x400.png 400w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo-200x200.png 200w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_logo.png 450w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"400\" height=\"501\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-400x501.png\" class=\"attachment-us_400_0 size-us_400_0\" alt=\"Send SMS with FreeScout\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-400x501.png 400w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-240x300.png 240w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-350x438.png 350w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-250x313.png 250w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-300x376.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-319x400.png 319w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en-200x250.png 200w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_mock_en.png 511w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Send SMS from FreeScout<\/h3>\n<p>With our plugin you can send SMS from FreeScout and thus reach your support team easily and also at short notice. SMS are perceived as particularly personal messages and are usually read immediately after they are received. Therefore, they are suitable for team-internal messages as well as for urgent messages.<\/p>\n<p>To set up your SMS messaging in FreeScout, all you need is <a href=\"https:\/\/help.seven.io\/en\/api-key-access\" rel=\"noopener\">your API key<\/a>. During setup, you can also decide on a <a href=\"https:\/\/help.seven.io\/en\/set-sender-id\" rel=\"noopener\">Sender ID<\/a> that will be displayed to your recipients when they receive your SMS. <a href=\"https:\/\/app.seven.io\/signup\" rel=\"noopener\">Register for free<\/a> and give it a try.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#f4f4f4\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.7.2\"  data-is_old_vc=\"\"  data-theme-support=\"disable\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>SMS dispatch<\/h3>\n<\/div><\/div><div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-2090\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:25px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#52c0fa;font-size:40px;display:inline-block;\">\n\t<i class=\"Defaults-envelope-o\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-2090 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Sending SMS from FreeScout is easy to integrate and particularly effective.<\/span><\/div><\/li><\/ul><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Placeholders<\/h3>\n<\/div><\/div><div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-9760\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:25px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#52c0fa;font-size:40px;display:inline-block;\">\n\t<i class=\"Defaults-user\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-9760 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Use placeholders in your SMS to easily customize and personalize them.<\/span><\/div><\/li><\/ul><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Filters<\/h3>\n<\/div><\/div><div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-4722\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:25px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#52c0fa;font-size:40px;display:inline-block;\">\n\t<i class=\"Defaults-search\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-4722 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">Filter your users by location and language for even easier separation of your recipients.<\/span><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image no-border align_center\"><a ref=\"magnificPopup\" href=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk.png\" aria-label=\"integrationen_freescout_sms_bulk\" class=\"w-image-h\"><img decoding=\"async\" width=\"768\" height=\"615\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-768x615.png\" class=\"attachment-us_768_0 size-us_768_0\" alt=\"Versenden Sie Massen-SMS aus FreeScout\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-768x615.png 768w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-300x240.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-350x280.png 350w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-250x200.png 250w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-600x480.png 600w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-400x320.png 400w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-500x400.png 500w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk-200x160.png 200w, https:\/\/www.seven.io\/wp-content\/uploads\/integrationen_freescout_sms_bulk.png 1024w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/div><div class=\"w-separator size_custom\" style=\"height:10px\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><em>Screenshot of the user interface when sending a bulk SMS from FreeScout, click to enlarge.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-actionbox us_custom_e47d7875 color_light controls_right\"><div class=\"w-actionbox-text\"><div class=\"w-actionbox-description\"><p>Need help installing or setting up the features?<br \/>\nCheck out our GitHub page for more information.<\/p>\n<\/div><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_5\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/github.com\/seven-io\/FreeScout\"><span class=\"w-btn-label\">Visit GitHub<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"0\" data-bg-color=\"#ffffff\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.7.2\"  data-is_old_vc=\"\"  data-theme-support=\"disable\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n","protected":false},"excerpt":{"rendered":"FreeScout is an open source help desk and additionally offers a shared inbox for processing customer requests. Unlike many other paid support systems FreeScout is available in a freemium model, which means: The basic version is available for free and paid modules can be purchased to extend the range of functions. There are also free...","protected":false},"author":1,"featured_media":81051,"parent":22688,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-81104","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/81104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/comments?post=81104"}],"version-history":[{"count":6,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/81104\/revisions"}],"predecessor-version":[{"id":88634,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/81104\/revisions\/88634"}],"up":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/pages\/22688"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media\/81051"}],"wp:attachment":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media?parent=81104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}