{"id":17990,"date":"2020-03-18T16:05:31","date_gmt":"2020-03-18T15:05:31","guid":{"rendered":"https:\/\/www.sms77.io\/blog\/kommunikation-in-zeiten-der-coronakrise\/"},"modified":"2023-02-16T12:13:11","modified_gmt":"2023-02-16T11:13:11","slug":"communication-in-times-of-the-corona-crisis","status":"publish","type":"post","link":"https:\/\/www.seven.io\/en\/blog\/communication-in-times-of-the-corona-crisis\/","title":{"rendered":"Communication in times of the Corona crisis"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>In times of crisis it is particularly important to communicate clearly and quickly. Due to the spread of <a href=\"https:\/\/www.rki.de\/EN\/Home\/homepage_node.html;jsessionid=61B5F337DC244CEA401E74C45017C279.internet092\" target=\"_blank\" rel=\"noopener\">COVID-19<\/a>, we are all confronted with situations that we could not have foreseen. In this blog post, we would like to talk briefly about how the Corona crisis affects us and how clear communication is possible using SMS.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>First of all: What happens at seven?<\/h2>\n<p>Our team has been working in the home office since the beginning of the week, because we want to make our contribution to the health of our community during the Corona crisis. It is also normal for our team to work from home from time to time, as our infrastructure is highly automated and our systems and processes are remote-enabled. Since home office was already a part of our everyday practice, nothing changes for you as a customer. Our support, both by telephone and by e-mail, will continue to be available to you as usual.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_f5e376b9 height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><span style=\"color: #ffffff;\">Spread of the COV-19 virus<\/span><\/h2>\n<\/div><\/div><div class=\"w-image align_none meta_simple\"><a ref=\"magnificPopup\" href=\"https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020.png\" aria-label=\"Quelle: https:\/\/www.arcgis.com\/apps\/opsdashboard\/index.html#\/bda7594740fd40299423467b48e9ecf6\" class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020-1024x511.png\" class=\"attachment-large size-large\" alt=\"Spread of the corona virus\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020-1024x511.png 1024w, https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020-300x150.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020-1536x766.png 1536w, https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020-600x299.png 600w, https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020-768x383.png 768w, https:\/\/www.seven.io\/wp-content\/uploads\/corona-verbreitung-18032020.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"w-image-meta\"><div class=\"w-image-title\">Quelle: https:\/\/www.arcgis.com\/apps\/opsdashboard\/index.html#\/bda7594740fd40299423467b48e9ecf6<\/div><div class=\"w-image-description\">Red circles show the spread of the corona virus on a world map (March 2020)<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>How can I as a company communicate well now?<\/h2>\n<p>It is important for you to keep a cool head in the Corona crisis and keep in touch with employees and customers. The sending of SMS is perfect for this. They are delivered quickly and reliably, regardless of apps or the recipient&#8217;s device, and are read faster and more often than other types of messages. They are also independent of possibly overloaded Internet connections.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>What should I communicate at all?<\/h2>\n<p>We are currently flooded with information about the Corona crisis and the virus on many channels. Here, too, SMS is a good way of communication, as it is different from &#8220;conventional&#8221; information channels and is therefore more likely to be noticed. They can notify the cancellation of events, inform their team about new measures or keep regular customers informed about current opening hours or conditions. It is important that you communicate consciously and calmly and check all facts thoroughly before you act.<\/p>\n<p>So if you are looking for a way to communicate securely, quickly and easily during this time, our service is the right choice for you. If you&#8217;d like to test the service, <a href=\"https:\/\/app.seven.io\/signup\" rel=\"noopener\">sign up for free<\/a> and try it \u2013 no strings attached.<\/p>\n<p>Stay healthy and in touch.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Sincerely,<\/p>\n<\/div><\/div><div class=\"w-image align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"289\" height=\"38\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/2017\/07\/unterschrift-1.png\" class=\"attachment-large size-large\" alt=\"Your sms77 team\" loading=\"lazy\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><i data-stringify-type=\"italic\">Header picture by Kaikoro via\u00a0<\/i><i data-stringify-type=\"italic\">iStock.com<\/i><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"In times of crisis it is particularly important to communicate clearly and quickly. Due to the spread of COVID-19, we are all confronted with situations that we could not have foreseen. In this blog post, we would like to talk briefly about how the Corona crisis affects us and how clear communication is possible using...","protected":false},"author":1,"featured_media":17972,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-17990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-updates"],"_links":{"self":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/17990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/comments?post=17990"}],"version-history":[{"count":17,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/17990\/revisions"}],"predecessor-version":[{"id":88211,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/17990\/revisions\/88211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media\/17972"}],"wp:attachment":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media?parent=17990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/categories?post=17990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/tags?post=17990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}