{"id":30276,"date":"2021-11-30T10:01:51","date_gmt":"2021-11-30T09:01:51","guid":{"rendered":"https:\/\/www.sms77.io\/?p=30276"},"modified":"2023-02-15T13:54:27","modified_gmt":"2023-02-15T12:54:27","slug":"sms-in-communities-and-municipalities","status":"publish","type":"post","link":"https:\/\/www.seven.io\/en\/blog\/sms-in-communities-and-municipalities\/","title":{"rendered":"How SMS can add real value in communities and municipalities"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2>Sending SMS in communities and municipalities can improve the quality of life and the sense of community<\/h2>\n<p><strong>SMS has many advantages as a communication medium, which are especially crucial when you want to reach many people with different preferences and desires at the same time. Therefore, SMS can also be used in communities and municipalities to improve the quality of life and foster community.<\/strong><\/p>\n<p><strong>One popular way to do this is to offer an SMS citizen service. Citizens choose what information is relevant to them and are kept well informed. Not only does this increase satisfaction, but also the attendance-rate for events, for example, which in turn promotes a sense of community. Make sure that signing up for your service SMS is transparent and easy, and that unsubscribing from certain or all info SMS is possible at any time. This will increase satisfaction with your service and also save you money.<\/strong><\/p>\n<p><strong>If you are wondering which use case is particularly suitable for your SMS citizen service, we would like to give you some ideas with this blog post.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"background-color:#f5f5f5;box-shadow: px px px px none;padding:20px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\"none\"     data-bg=\"#f5f5f5\" ><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"\u201ctoc_container\u201d\">\n<h3 class=\"\u201ctoc_title\u201d\">In this blogpost:<\/h3>\n<ul>\n<li><a href=\"#garbage-collection\">Reminder of garbage collection dates<\/a><\/li>\n<li><a href=\"#events\">Information on upcoming events<\/a><\/li>\n<li><a href=\"#restrictions\">Information on current restrictions<\/a><\/li>\n<li><a href=\"#covid-regulations\">Current COVID regulations or test results<\/a><\/li>\n<li><a href=\"#alternative\">Alternative to telephone information services<\/a><\/li>\n<li><a href=\"#conclusion\">SMS in communities and municipalities \u2013 an additional service that serves everyone<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\t\t<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\" id=\"garbage-collection\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Reminder of garbage collection dates<\/h3>\n<p>Maybe it has happened to you yourself: you come home and realize the trash was picked up and you forgot? Many municipalities offer citizens to send service text messages reminding them to put out a certain garbage container. What sounds trivial here is actually one of the most common SMS services offered by municipalities and local authorities. The reminder service is popular among citizens, after all, it is simple and effective. Fortunately, trash pickup reminders are particularly easy to automate because the messages can be easily pre-scheduled well in advance. Note, however, that it must be possible for recipients to unsubscribe from receiving the messages at any time.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small color_alternate\" id=\"events\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Information on upcoming events<\/h3>\n<p>Show that life is worth living in your community by pointing out your events. In this way, you not only promote cultural life, but also a sense of community and an exchange with and among members of your community.<\/p>\n<p>If you want to offer a very special service, you can also create different interest groups, which will then only be informed about very specific events, for example, kindergarten festivals and puppet shows or about concerts and flea markets. Many communities also like to send out a link to the current event overview at the beginning of the month. Keep in mind, however, that smartphone-ownership <a href=\"https:\/\/www.statista.com\/statistics\/489255\/percentage-of-us-smartphone-owners-by-age-group\/\" target=\"_blank\" rel=\"noopener\" data-schema-attribute=\"\">among people over 65<\/a> is significantly lower than in younger age groups and that they may therefore have difficulty opening the link.<\/p>\n<\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\" id=\"restrictions\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Information on current restrictions<\/h3>\n<p>Due to major construction sites, accidents, demos or sporting events, parts of the infrastructure may be restricted or not usable at all. To save your citizens stress and hassle, you can also inform them of such plans or incidents via SMS. Of course, good timing is especially important here. Inform about planned restrictions in time, about sudden restrictions immediately. Depending on the type, duration and extent of the restrictions, it may be useful to inform about them more than once. If there is a website where the current status is displayed, you can also include a link to this page in your info SMS.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_right\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"300\" height=\"598\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-300x598.png\" class=\"attachment-us_300_0 size-us_300_0\" alt=\"The sending of SMS in communities should be customizable\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-300x598.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-151x300.png 151w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-350x697.png 350w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-250x498.png 250w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-400x797.png 400w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-201x400.png 201w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en-200x398.png 200w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_gemeindenKommunen_auswahl_en.png 514w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\" id=\"covid-regulations\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Current COVID regulations or test results.<\/h3>\n<p>Since the start of the Corona pandemic, we know how difficult it can be for the public to keep track of current regulations. Offer a text messaging service that keeps interested parties informed of changes, or set up a text messaging hotline where questions can be submitted and answered within 24 hours, for example. For this, we strongly recommend that you book <a href=\"https:\/\/seven.io\/en\/products\/inbound-sms\/\" rel=\"noopener\">your own inbound number<\/a>. This is also particularly practical if your municipality or community welcomes many tourists who may have questions about regulations during their stay.<\/p>\n<p>The advantage: In case of spontaneous changes due to increasing numbers of cases or other short-term measures, you have an effective communication channel at your disposal. Just make sure that your recipients have consented to receive these updates.<\/p>\n<\/div><\/div><div class=\"w-actionbox no-border color_secondary controls_bottom\"><div class=\"w-actionbox-text\"><div class=\"w-actionbox-description\"><p>Does your community offer COVID testing? Read our case study on how Ammerland County was able to make its operations more effective by sending test results via SMS.<\/p>\n<\/div><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_8\" href=\"https:\/\/seven.io\/en\/blog\/coronatest-automated-notification-sms\/\" rel=\"noopener\"><span class=\"w-btn-label\">Read case study<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\" id=\"alternative\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3>Alternative to telephone information services<\/h3>\n<p>SMS can make a significant contribution to making your services barrier-free. The example of an SMS hotline can be applied to many other areas where you offer your citizens a telephone hotline. This way, you ensure that people with limited hearing or speech can conveniently ask their questions via SMS. Do you have resources, such as videos that you&#8217;ve produced especially for them? Conveniently send links to the relevant information via SMS. Do you offer accessible events? Give citizens the opportunity to be informed about these separately via SMS as well!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small color_alternate\" id=\"conclusion\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\" id=\"fazit\"><div class=\"wpb_wrapper\"><h3>SMS in communities and municipalities \u2013 an additional service that serves everyone<\/h3>\n<p>SMS provide you with a reliable and effective way of sending relevant information to interested citizens. The prerequisite is, of course, that they wish to receive these messages, i.e. that they have given their consen. It is best to let them choose which topics they would like to receive SMS on. A <a href=\"https:\/\/seven.io\/en\/blog\/how-the-double-opt-in-works-plus-legal-basis-for-sending-sms\/\" rel=\"noopener\">double opt-in<\/a> creates additional security with regard to data protection. Providing information on how recipients can unsubscribe is also important.<\/p>\n<p>Simple service information, such as reminders for garbage pickup or notices about restrictions, can help make life in your community more pleasant.<\/p>\n<p>In addition, info SMS about events ensure that interested parties are always up to date and can participate in the social life of your community or municipality.<\/p>\n<p>Last but not least, SMS can help to make information accessible without barriers, for example, if you offer an SMS hotline as an alternative to telephone consultations or information services.<\/p>\n<p>Still have questions about how to use our products? <a href=\"mailto:support@seven.io\">Send us a message<\/a> so we can work together to find out what you need.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center with_text with_content\"><div class=\"w-separator-h\"><h6 class=\"w-separator-text\"><span>All the best<\/span><\/h6><\/div><\/div><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"289\" height=\"38\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/2017\/07\/unterschrift-1.png\" class=\"attachment-full size-full\" alt=\"Your sms77 team\" loading=\"lazy\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><i data-stringify-type=\"italic\">Header picture by Trimlack via\u00a0<\/i><i data-stringify-type=\"italic\">pixabay.com<\/i><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Sending SMS in communities and municipalities can improve the quality of life and the sense of community SMS has many advantages as a communication medium, which are especially crucial when you want to reach many people with different preferences and desires at the same time. Therefore, SMS can also be used in communities and municipalities...","protected":false},"author":1,"featured_media":30247,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[403],"tags":[5365,5366,5367,5368],"class_list":["post-30276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-en","tag-barrierefreiheit-en","tag-gemeinden-en","tag-inklusion-en","tag-kommunen-en"],"_links":{"self":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/30276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/comments?post=30276"}],"version-history":[{"count":19,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/30276\/revisions"}],"predecessor-version":[{"id":88131,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/30276\/revisions\/88131"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media\/30247"}],"wp:attachment":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media?parent=30276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/categories?post=30276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/tags?post=30276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}