{"id":92175,"date":"2024-03-26T09:50:21","date_gmt":"2024-03-26T08:50:21","guid":{"rendered":"https:\/\/www.seven.io\/?p=92175"},"modified":"2024-03-18T15:25:40","modified_gmt":"2024-03-18T14:25:40","slug":"sms-in-internal-communication","status":"publish","type":"post","link":"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/","title":{"rendered":"Still relevant: SMS in internal communication of companies"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>What can SMS do for internal communication in organisations? Find out more in our blog post, in which we analyse the most important applications of SMS in internal communication and show why they are an effective solution. Discover how SMS can help organisations communicate quickly, efficiently and directly with their employees.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#additional_channel_for_emergency_notifications\" >Additional channel for emergency notifications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#planning_shifts_and_managing_changes\" >Planning shifts and managing changes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#sending_reminders\" >Sending reminders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#why_use_sms_in_internal_communication\" >Why use SMS in internal communication?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#fast_and_direct\" >Fast and direct<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#simple_and_accessible\" >Simple and accessible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#simple_integration\" >Simple integration<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.seven.io\/en\/blog\/sms-in-internal-communication\/#conclusion_%e2%80%93_how_useful_are_sms_in_internal_communication\" >Conclusion &#8211; How useful are SMS in internal communication?<\/a><\/li><\/ul><\/nav><\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"additional_channel_for_emergency_notifications\"><\/span>Additional channel for emergency notifications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In critical moments, fast communication is crucial for employees and companies. Using SMS for emergency notifications, alongside other channels, allows organisations to reach all employees immediately and provide clear instructions. This direct communication via SMS bridges potential delays and ensures that important information is sent and received immediately. The high open rate of SMS allows companies to make sure that all their employees are informed quickly and able to act immediately in emergency situations.<\/p>\n<p>The use of SMS in internal communication can therefore play a decisive role in the safety and efficiency of companies.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"planning_shifts_and_managing_changes\"><\/span>Planning shifts and managing changes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In shift planning, SMS is an effective means of rapid communication. If shifts change at short notice or additional labour is required, SMS can be used to inform employees immediately. This direct communication enables companies to react flexibly and ensure that all processes run smoothly.<\/p>\n<p>Employees receive immediate information about new shift schedules or additional labour requirements, making planning easier for both parties. By using SMS, companies can ensure that important information is communicated quickly and that all employees know the current status. This targeted use of SMS in internal communication helps to increase the efficiency of shift planning and ensure a smooth workflow.<\/p>\n<\/div><\/div><div class=\"w-actionbox color_secondary controls_bottom\"><div class=\"w-actionbox-text\"><div class=\"w-actionbox-description\"><p>Find out here how Malteser Hilfsdienst uses SMS to coordinate helpers in times of crisis.<\/p>\n<\/div><\/div><div class=\"w-actionbox-controls\"><a class=\"w-btn us-btn-style_8\" href=\"\/en\/blog\/sms-solution-saves-time-in-crisis-coordination-at-malteser-hilfsdienst\/\"><span class=\"w-btn-label\">Read case study<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"sending_reminders\"><\/span>Sending reminders<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>What works for medical appointments also works for other appointments: sending reminders of important appointments via text message can make a decisive difference. This is especially true for freelancers and field staff.<\/p>\n<\/div><\/div><div class=\"g-cols wpb_row via_flex valign_middle type_default stacking_default\"><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>When important meetings, training or other events are coming up, SMS can be used to inform all employees in good time. If employees receive reminders of important appointments, they can prepare for them and ensure that they arrive on time. This targeted use of SMS in internal communication helps to increase the efficiency of work processes and ensures that all employees are well organised &#8211; even those who are not on site every day.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-6 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"600\" height=\"337\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en.png\" class=\"attachment-full size-full\" alt=\"How can SMS be used efficiently in the internal communication of companies?\" loading=\"lazy\" srcset=\"https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en.png 600w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en-300x169.png 300w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en-350x197.png 350w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en-250x140.png 250w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en-400x225.png 400w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en-200x112.png 200w, https:\/\/www.seven.io\/wp-content\/uploads\/blog_interne-kommunikation-en-500x281.png 500w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"why_use_sms_in_internal_communication\"><\/span>Why use SMS in internal communication?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You may be wondering why SMS is so suitable for internal communication in companies. Let&#8217;s take a brief look at why this form of messaging is so effective.<\/p>\n<\/div><\/div><div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-1760\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:20px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#00d488;font-size:40px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-1760 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">\n<h4><span class=\"ez-toc-section\" id=\"fast_and_direct\"><\/span>Fast and direct<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Unlike emails, which can sometimes take hours or even days to be answered, text messages are usually delivered and read immediately. Open rates of more than 90% in the first five minutes are not uncommon. This makes them ideal for urgent matters or situations where an immediate response is required.<\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-7750\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:20px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#00d488;font-size:40px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-7750 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">\n<h4><span class=\"ez-toc-section\" id=\"simple_and_accessible\"><\/span>Simple and accessible<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Every employee who has a mobile phone is able to send and receive SMS. Employees don&#8217;t need an app, specialised training or access to a specific platform, making SMS an extremely user-friendly method of communication. What&#8217;s more, it doesn&#8217;t require an internet connection \u2013 so it&#8217;s available almost anywhere.<\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-6310\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:20px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#00d488;font-size:40px;display:inline-block;\">\n\t<i class=\"Defaults-check\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-6310 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\">\n<h4><span class=\"ez-toc-section\" id=\"simple_integration\"><\/span>Simple integration<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Modern SMS services offer the option of <a href=\"\/en\/solutions\/integrations\/\">integration<\/a> with other company applications and tools. This enables seamless communication between different platforms and facilitates the exchange of information within the company.<\/span><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"conclusion_%e2%80%93_how_useful_are_sms_in_internal_communication\"><\/span>Conclusion &#8211; How useful are SMS in internal communication?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Overall, SMS is a valuable addition to a company&#8217;s internal communication strategy. The direct, fast and accessible nature of SMS allows companies to communicate effectively with their employees, whether in emergency situations, shift planning or reminders of important appointments. In addition, the sending of short messages is easy to integrate into various applications and is therefore particularly easy to customise to your use case.<br \/>\nIntegrating SMS into a company&#8217;s communication strategy can increase efficiency, improve employee retention and ultimately contribute to a smooth workflow.<\/p>\n<p>How do you leverage SMS in your internal communications? We&#8217;re looking forward to your comments.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator us_custom_064d3121 size_medium with_line width_default thick_1 style_solid color_text align_center with_text with_content\"><div class=\"w-separator-h\"><div class=\"w-separator-text\"><span>All the best<\/span><\/div><\/div><\/div><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"289\" height=\"38\" src=\"https:\/\/www.seven.io\/wp-content\/uploads\/2017\/07\/unterschrift-1.png\" class=\"attachment-full size-full\" alt=\"Your sms77 team\" loading=\"lazy\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p style=\"text-align: center;\"><em>Header picture by jacoblund via iStock<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"What can SMS do for internal communication in organisations? Find out more in our blog post, in which we analyse the most important applications of SMS in internal communication and show why they are an effective solution. Discover how SMS can help organisations communicate quickly, efficiently and directly with their employees. Table of Contents Additional...","protected":false},"author":1,"featured_media":92171,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[404],"tags":[252,254],"class_list":["post-92175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-trends","tag-employee-communication","tag-internal-communication"],"_links":{"self":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/92175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/comments?post=92175"}],"version-history":[{"count":15,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/92175\/revisions"}],"predecessor-version":[{"id":92191,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/posts\/92175\/revisions\/92191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media\/92171"}],"wp:attachment":[{"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/media?parent=92175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/categories?post=92175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.seven.io\/en\/wp-json\/wp\/v2\/tags?post=92175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}