Annex subcontractors
Subprocessors
| subcontractor | address | location of data processing | purpose of processing | other |
|---|---|---|---|---|
| Hetzner Online GmbH | Industriestr. 25, 91710 Gunzenhausen | Germany | Hosting | ISO 27001 |
| Microsoft Ireland Operations Limited | One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland | Germany (Azure region Germany West Central, Frankfurt) | Text-to-speech for voice calls (Azure AI Speech) | ISO 27001, ISO 27017, ISO 27018, SOC 2 |
| ADDIX GmbH | Kaistr. 101, 24114 Kiel, Germany | Germany | Server housing for GSM gateways (SMS and voice delivery) | DPA in place |
| HLR lookup provider | Disclosed on request under confidentiality | EU | Number lookup (HLR lookup) on behalf of the customer | DPA in place |
Platforms
| Platform | Address | Location of data processing | Purpose of processing | Other |
|---|---|---|---|---|
| Google Ireland Limited | Gordon House, Barrow Street, Dublin 4, D04 E5W5, Ireland | EU / USA | RCS Business Messaging | ISO 27001, ISO 27017, ISO 27018, SOC 2 |
| WhatsApp Ireland Limited | 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland | EU / USA | WhatsApp Business API (WABA) Messaging | ISO 27001, SOC 2 |
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