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WhatsApp Business API

How it works

You connect your WhatsApp Business Account via Meta Embedded Signup directly in seven. You then send messages via API or in the webapp and receive your customers’ replies in your account, via webhook or in the WhatsApp Business app.

Tutorial: Set up WhatsApp

  • 1. Connect

    Link your WhatsApp Business Account to seven.

  • 2. Verify your number

    Confirm the phone number you send messages from.

  • 3. Submit templates

    Have your message templates approved by Meta.

  • 4. Get started

    Send messages via API or webapp.

WhatsApp Business API

Reach your customers on WhatsApp, the messenger they already use every day. Send messages via API or webapp and keep the conversation going in seven. You pay €0.005 per sent message, Meta bills its own fees directly to you. Outside the 24-hour window after the customer’s last message, you need a template approved by Meta.

Prices for WhatsApp
Documentation

The benefits of the WhatsApp Business API with seven

  • Automate messages

    Connect WhatsApp to your application with the seven REST API.

  • Templates and media

    Send approved templates, images, documents and messages with buttons.

  • Receive replies

    Manage conversations in the webapp or receive messages and delivery reports via webhook.

  • Quick setup

    Set up the connection to Meta yourself in a few steps via Embedded Signup.

  • Keep using the WhatsApp Business app

    With coexistence, you use your number in the WhatsApp Business app and via seven at the same time.

  • No base fee

    You only pay for the messages you send via seven.

  • One account for all channels

    SMS, RCS, voice and WhatsApp on one platform with one API.

  • Servers in Germany

    seven processes your data on servers in Germany and is ISO 27001 certified.

The perfect solution for your customer communication

Reach your customers where they already write. Whether automated notification or personal conversation.

Notifications

Inform customers about orders, deliveries or appointments with approved templates.

Customer service

Answer your customers’ questions directly in the chat, in the webapp or in your own system.

Marketing

Send offers with images and buttons to customers who have opted in.

Automated workflows

Connect incoming messages to your software via webhook and respond automatically.

Webapp

Send and answer messages conveniently in your login.

REST API

Integrate WhatsApp into your application with just a few lines of code.

Webhooks

Receive incoming messages and delivery reports on your server in real time.

Business app

Thanks to coexistence, keep writing from the WhatsApp Business app as well.