Full overview thanks to SMS

Opticians need to keep an eye on customer experience. Especially in the increasing competition between online providers, large chains and regional traditional companies, it is crucial to offer customers a profitable added value. This can be low prices, competent advice, but also an SMS service. We offer you not just one, but several solutions to stay in touch with your target group.

The older generation in particular wants user-friendly information that is made available to them when needed and easily accessible. But the young spectacle wearers also appreciate effective communication by their optician.

With our SMS offers you are optimally equipped for uncomplicated, modern and reliable communication, for example for:

  • Appointment confirmations, postponement or cancellations
  • Pick-up information for ready made glasses and contact lenses
  • Reminder of the regular eye test
  • Announcements of promotions
  • Announce new eyewear collections
  • Congratulations to birthday

Your advantages

Even older mobile phone models can be reached via SMS, completely without any high-end technology or Internet access. Equally simple is sending messages directly via our web app. You neither need special programs nor much time for this. Alternatively, we offer you several interfaces to choose from, with which you can continue to use your own software as well as all the modules we have developed. Thereby we make it easier for you to manage addresses and customer groups up to shipment tracking in the form of delivery reports and journals. At the same time, you have full cost control and can customize, pause or increase your SMS campaign as needed.

SMS can be sent to different devices, it doesn’t always have to be the mobile phone. Via Inbound Gateway you integrate websites, email and API into your communication. Or you send a call via Voice API, which is read aloud directly on the phone – a perfect fit for opticians if the ordered reading glasses are still in the works.

A voice for the SMS

SMS isn’t only available in written form, but also as an innovative voice message that is read aloud. In particular, visually impaired people can be contacted using this service, so it is ideal for opticians. Using the Voice API, you can send messages that can be varied easily.

As an optician, with all of this you have a full overview of your appointments and can also contact your customers at short notice. You don’t disturb their privacy, but still reach them around the clock. The message is pleasantly personal, maintains discretion and convinces the customer with reliability and professionalism.

Transparent and fair – Prices to send SMS

Simply top up your credit balance and pay only the SMS you send. There will be no additional costs for you. All features like the API, Email2SMS etc. are available free of charge for each account.

*All prices are subject to value added tax at the statutory state. Prices for non-EU countries may vary. Please check our full price list by country. The prices are valid for a sent SMS with 160 characters. Messages with more than 160 characters are calculated according to the number of sent SMS, in which for each SMS message 8 characters less are available. An SMS with e.g. 310 characters would thus be calculated with the triple SMS price. For SMS with unicode characters, ie characters which are not included in the standard GSM alphabet (e.g. cyrillic, arabic, etc.), only 70 character per SMS are possible. The price is then for 70 characters. No transmission to special call numbers.