Freshdesk is a customer service solution designed to improve customer communication and, in particular, support in companies. According to its own information, Freshdesk is used by more than 50,000 companies. Freshdesk itself includes different products and pricing depends on the usage and the number of users.
With many different products, including from the company behind it, Freshworks, numerous use cases are covered, so businesses of all sizes can benefit from omnichannel communications. If you want, you can also integrate our service to be able to send SMS from Freshdesk.